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Business Studies

Grade 10 · Year Summary · CAPS-aligned
CAPS · Grade 10 · 2022–2026
Business Studies Gr 10 · Year SummaryDate: TopJournal

Business Studies is not about memorising definitions. It is about spotting the idea in a scenario and quoting the proof.The GOAT Notes™

Paper 1 · ~11 marks set · 5% of Paper 1
TERM 1 · MICRO ENVIRONMENT · PAPER 1 MICRO ENVIRONMENT

What you must be able to do

Core content · What the micro (internal) environment is: full control

📖 KEY DEFINITION Micro (internal) environment: everything inside the business that the business has full control over. Example: Lerato decides who her bakers are and how they behave.

The six components: vision, mission, goals and objectives; organisational culture; organisational resources; management and leadership; organisational structure; the eight business functions.

💡 EASY MARK A Section A stem saying the business has full control always means micro. Market means some influence; macro means none.

Core content · Vision, mission statement, goals and objectives: telling them apart

📖 KEY DEFINITION Vision is where the business sees itself in future; mission is why it exists and what it aims to achieve. Example: Sunrise’s vision is bread on every table; its mission is fresh, affordable bread daily.
⚠️ COMMON MISTAKE Do not swap vision and mission: vision looks ahead, mission states today’s purpose. Opportunities and threats are not micro components; they belong to the market environment and SWOT.

Core content · Organisational culture and its purpose

Organisational culture is the norms, values and expectations that form the business’s personality. At Sunrise it is respect and teamwork.

🔥 FREQUENTLY TESTED Section B asks you to explain the purpose of culture (4 to 6 marks) and to list FOUR components (4 marks).
Explain the purpose of organisational culture. (6)
  • Fact ✓✓: It gives staff a shared identity, so everyone knows how things are done.
  • Explain ✓: This unites the team behind the same goals.
  • Fact ✓✓: It guides behaviour and decisions.
  • Explain ✓: Staff need not ask the owner about every small choice, so work flows faster.

Two facts, each fact (2) plus explanation (1).

Core content · Organisational resources, management and structure as components

⚡ MUST MEMORISE Four organisational resources: human, physical (material), financial, information.

Management and leadership (Lerato planning the day and guiding her bakers) and organisational structure (who reports to whom) complete the list; both come back later.

Core content · Spotting the micro component in a scenario and quoting it

Identify the component in EACH statement. (6)

A: Zinhle hires a new accountant. B: Zinhle’s tablet stores every supplier’s details.

  • A ✓✓ ✓: Human resources: the accountant is a person the business employs; quote “hires a new accountant”.
  • B ✓✓ ✓: Information resources: the stored supplier details; quote “stores every supplier’s details”.

Each statement is 3 marks: the component 2, the quote 1.

Identify TWO micro components in the scenario. Quote each. (6)

Sunrise Bakery. Lerato Dlamini started Sunrise Bakery in Gugulethu with R40 000 of her own savings. She dreams of seeing Sunrise bread on every table in the township. Her aim is to bake fresh, affordable bread every morning for local families. Her six bakers greet each customer by name, because respect and teamwork is how we do things at Sunrise. Last month a large supermarket opened across the road.

  • Name: Pick the CAPS term.
  • Quote: Copy the exact words; a paraphrase scores nothing.
  • Stop: Extra explanation earns no marks.
  • Rewrite: Vague “be a good bakery” becomes mission: bake affordable bread daily; objective: sell 300 loaves a day by June 2027.

Identify and quote is 3 an item: the term 2, the quote 1. Only the first two answers are marked, and the quote mark is withheld when the term is wrong.

⭐ EXAM FAVOURITE The paper prints this table: the component earns 2, the quotation 1. Only words from the scenario earn the quote, and only when the component is right.
🧠 ACTIVE RECALL

Which business environment does a business have full control over?

Mandla runs a tuck shop. He alone decides the opening hours, the prices and which helper to employ. These decisions fall in which environment?

A Section A stem reads: “The business has no control over this environment.” Which environment is it describing?

Which row correctly matches the amount of control to the environment?

Which of these sits inside the micro environment because the owner decides it?

Which statement is a vision?

“Why the business exists and what it aims to achieve” describes which term?

Zola writes: “We make low-cost school shoes for township children every day.” What is this statement?

Which statement about vision and mission is correct?

A learner writes: “Our mission is to be the biggest cellphone shop in Limpopo one day.” What is wrong with this?

Which is a purpose of organisational culture?

At a salon the staff always greet customers warmly and help each other. Which purpose of culture does this show?

Which statement best defines organisational culture?

How does a strong culture help a new employee?

Which example is organisational culture rather than a resource?

A bakery's ovens, flour and delivery van are examples of which organisational resource?

Savings and a bank loan are examples of which organisational resource?

Customer orders stored on a tablet are which organisational resource?

Which list gives all four organisational resources?

A taxi business employs twelve drivers and two mechanics. This is an example of which resource?

Which of these is a component of the micro environment?

A new rival bakery opens next door. The owner also trains her staff in customer care. Which is the micro action?

A learner lists “threats” as a micro component. Why is this wrong?

Which list contains only micro components?

The owner of a spaza shop says: “The new mall nearby is a threat to my shop.” How should the mall be classified?

Naledi opened a car wash with R15 000 she borrowed from her uncle. Her three washers wear clean uniforms and greet every driver. Identify the financial resource. Which quote earns the quote mark?

Rudo's bakery sells scones to taxi ranks. Her staff say “respect first” before every shift, and she keeps all recipes on her phone. Identify the organisational culture. Which quote earns the quote mark?

Kabelo has a fleet of three trucks and says: “We deliver fresh vegetables to Soweto spazas every morning.” Identify the mission. Which quote earns the quote mark?

Palesa owns a salon with five stylists. She dreams of “a Palesa salon in every town in the province”. Identify the human resources. Which quote earns the quote mark?

Themba bought a second oven for his bakery. He keeps customer orders in a notebook and wants to sell 200 pies a day by 30 June. Identify the physical resources. Which quote earns the quote mark?

A busy township clinic wants its nurses and clerks to work in the same way. Explain the purpose of organisational culture. (6)

Read the scenario. Thandi borrowed R15 000 from a stokvel to open her car wash. Her three washers wear clean uniforms and greet every driver. She dreams of owning the best car wash in the province. Identify the micro component in EACH statement and quote from the scenario. A: how Thandi paid to start the car wash. B: the people who do the washing. (6)

A large supermarket opens next to Zinhle's spaza shop. Zinhle lists the supermarket as part of her micro environment. Explain why she is wrong. (4)

Explain to a Grade 8 learner what the micro environment of a business is, and how it is different from the things the business cannot control.

Explain to a Grade 8 learner the difference between a vision and a mission, using a school tuck shop as the example.

Explain to a Grade 8 learner what organisational culture is and why a business needs one.

ONE-MINUTE SUMMARY The micro environment is the part inside the business that it fully controls: vision, mission, goals and objectives, culture, resources, management and leadership, structure and the eight functions. Keep vision, mission and objective apart, and quote the scenario.
IN THE EXAM
  • Paper 1 sets about 11 marks here, never as an essay.
  • Section A: full control, vision, culture.
  • Section B: list FOUR components (4); explain culture’s purpose (6); identify and quote.
🔒 FUNCTIONS
🔒 MANAGEMENT
🔒 ADMINISTRATION
🔒 FINANCIAL FUNCTION
🔒 PURCHASING AND LAW
🔒 PUBLIC RELATIONS
🔒

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